Customs HI&AI: new crisis or new opportunities?

Customs Compliance & Risk Management, Issue 22, August / September 2023
Enrika Naujokė
Enrika Naujokė
Co-founder and Director, CustomsClear, Lithuania
Published 01 Oct 2023
Customs HI&AI: new crisis or new opportunities?
DALL·E
Perspective
Digitalisation
'It is December 2039, and various newsbots push the following content to their subscribers: ... Customs is being abolished next January (2040) when the EU's new customs system [Artificial Customs Intelligence Depository, ACID] comes into operation ... The new system means that most of the approximately 5,500 Customs employees will lose their jobs.' This is how the introduction to the book "Customs Inside Anywhere, Insights Everywhere" by Frank Heijmann and John Peters begins [1].

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