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Elena Lalova

Elena Lalova

Chairman of the Board of Directors at NOCA (National Organisation of Customs Agents)
Bulgaria

Elena Lalova is the Chief Operating Officer of Customs Agency LTD, a firm specialising in customs representation, regulatory logistics, and operational management. She has built a distinguished 20-year career focused on strategic compliance, process efficiency, and sustainable industry development. Elena serves as the Chairman of the Board of Directors at NOCA (National Organisation of Customs Agents), dedicated to fostering partnerships and growth across the customs administration sector.

Content by Elena Lalova

EU customs compliance in a digital age: the future of customs professionals

EU customs compliance in a digital age: the future of customs professionals

Elena Lalova
Elena Lalova29 Jun 2026

A short reflection by Elena, Chairman of the Bulgarian National Organization of Customs Agents, on how the EU customs reform and rising automation are reshaping the customs representative profession - essential context for customs brokers and compliance professionals tracking where the profession is heading. Topics covered: Highlights from a customs...

Profession

Popular articles

EU customs compliance in a digital age: the future of customs professionals

EU customs compliance in a digital age: the future of customs professionals

29 Jun 2026

A short reflection by Elena, Chairman of the Bulgarian National Organization of Customs Agents, on how the EU customs reform and rising automation are reshaping the customs representative profession - essential context for customs brokers and compliance professionals tracking where the profession is heading. Topics covered: Highlights from a customs...

Profession