UK roundtable: the role of customs brokers and the insights they offer

Description
According to statistics, customs brokers (intermediaries) are responsible for processing in excess of 80% of import and export customs declarations. Consequently, they occupy a pivotal position as intermediaries between traders and HM Revenue & Customs.
This roundtable will address the following key areas of discussion:
The evolving role of the customs intermediary within the United Kingdom and the related challenges
The legal and practical consequences of actions undertaken by customs intermediaries
The insights and knowledge that importers and exporters may derive from the expertise of customs intermediaries
All attendees are cordially invited to contribute their perspectives and share relevant experiences.
Speakers

Holly Piggott
Holly Piggott has been Director of Alinea Customs since 2019, leading a firm known for its integrated legal expertise and innovative approach to UK customs compliance. Alinea supports import and export operations across the UK, as well as international businesses entering the market. Holly provides specialist consultancy on the international sale of goods, including Incoterms, rules of origin, and special customs procedures.

Kevin Shakespeare
Kevin Shakespeare is the Director of Strategic Projects and International Development at The Institute of Export & International Trade (IOE&IT), the UK. The Director of the IOE&IT Academy and an approved UN international trade trainer, Kevin has developed several of the IOE&IT’s educational and training programmes including the Diploma in World Customs Compliance and Regulation. He has worked on trade initiatives with Invest NI, Scottish Enterprise, UK Export Finance, Saudi Export Development Authority, among others, and is also the dean of the UK Customs Academy and NI Customs and Trade Academy.
Moderator

Enrika Naujoke is CEO of CustomsClear, the European customs and trade knowledge platform (www.customsclear.net), which serves as a trusted resource for practitioners and experts to navigate the complexities of customs compliance and trade, leveraging the latest in technology and AI (Picoco AI) to make regulatory knowledge more accessible and actionable.
About customs roundtables
Customs is a complex area and it’s difficult to stay up to date with all the latest developments.
Customs roundtables are designed for the customs community to come together and exchange views regarding various areas of customs. This can be either specific cases and questions or wider industry trends. The discussions will go into technical details and will allow participants to learn from peers and exchange views and experiences. It’s an excellent opportunity to have an open discussion on some of the most pressing customs issues. We aim to create an open and supportive live forum that also offers the facility to continue discussions online.
We welcome customs experts and experts-to-be in all areas of customs (origin, valuation, special procedures etc) and from all backgrounds (legal, in-house, academic, consulting etc).
Register to the customs roundtables by signing up for a Membership Plan and get access to the CustomsClear Customs Practitioners’ Forum.
Interested in the topic? Join the roundtable!
You have a few options to gain access to this event:
Participants of the Customs Clearance and Trade Compliance in the EU course have free access to the event.
Everyone who has acquired one of the Essential/Individual/Team membership plans has access to the sessions.
None of the above but you want to join? Invest 25 EUR (excluding VAT) to attend the session.
Contact us
If you need further information or have any questions, please feel free to contact us at info@customsclear.net
Events
Practical briefing: the new EU Customs Code - update
The Council approved the new Union Customs Code on 3 September 2026, and the European Parliament votes on 17 September 2026. Some of it applies to your work within months,…
EU law update & new Union Customs Code
Every day, EU customs and trade law changes - quietly, constantly, and with real consequences for your business. Some changes take effect immediately. Others signal something bigger on the horizon.…
Packaging and Packaging Waste Regulation: current compliance questions
The Packaging and Packaging Waste Regulation (PPWR), Regulation (EU) 2025/40, applies from 12 August 2026. It reaches every business that places packaged goods on the EU market, not only packaging…
The future of customs audits: from post-clearance to continuous?
Meet customs experts from around the world! Authors who contribute content to the CustomsClear platform meet in bi-monthly Authors' Meetings to exchange views on a specific topic. CustomsClear members are…
Prohibitions and restrictions in practice: finding, checking and the case for harmonisation
You know P&R have to be screened. One of the main difficulties is the sheer volume of rules that need to be screened. The Commission’s 2026 Integrated EU Prohibitions and…
EU Customs Reform Conference
The Customs Knowledge Institute hosts its EU Customs Reform Conference on 19-20 November 2026 at the Clayton Hotel, Cardiff Lane, Dublin. It runs during the Irish Presidency of the EU…