How can you train an artificial intelligence system to do what you need?

This article aims to explain how artificial intelligence (AI) systems are trained, how they differ from traditional programmes, and – most importantly for your daily work – when they can be trusted and what to expect from them in the future. We recognise the need for, and importance of, this knowledge in our interactions with users who are beginning to utilise the AI products developed by CustomsClear, one of which is the EU sanctions compliance checking tool for Russia and Belarus.