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The future of customs: AI, education and the human factor

Frank Heijmann
Co-author of the book 'Customs: Inside Anywhere, Insights Everywhere', Netherlands
Enrika Naujokė
Co-founder and Director, CustomsClear, Lithuania
Published 08 Apr 2025
The future of customs: AI, education and the human factor
Case law
With AI advancing rapidly, concerns about its impact on jobs and decision-making are growing. In this engaging interview, Enrika Naujoke and Frank Heijmann explore how AI is transforming customs, the balance between human judgment and machine efficiency, and why a strong foundation in education might be essential for navigating the AI era.

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