Chat GPT and Google Bard: How customs brokers can use these AI tools
Gertrūda Bakšienė
Coordinator of the Customs Brokers Group, UAB "Skubios siuntos", UPS Authorised Representative in Lithuania; MBA student on the "Customs Process Management" programme at Vytautas Magnus University, Lithuania, Lithuania
Published 01 Oct 2023
DALL·E 2
Artificial Intelligence (AI) - a topic that was barely heard of last year, it now seems to be a topic that appears at almost every conference and can be applied in every field. When we heard about artificial intelligence and its availability on the market, it seemed so distant and unheard of, and when the first reports appeared in the press, we certainly did not think that we, as customs brokers, would be able to apply it to our own operations. I will not hide the fact that the first people to try out the CHAT GPT tool in our company were our colleagues who are the most interested in information technology and innovations in the market.