Digitisation of customs processes in business: best practices, challenges and the future

Published 13 Mar 2022
Digitisation of customs processes in business: best practices, challenges and the future
Adobe Stock
Topic spotlight
Digitalisation
Following the 9th author’s meeting held on 20 January 2022, this article distils the thoughts of eight participants on the important topic on digitisation of customs processes. They examine today’s trends and discuss what the future holds.

Related content

How AI is revolutionising international trade compliance research

How AI is revolutionising international trade compliance research

Nate Young
Nate Young
30 Mar 2026

Different companies are integrating AI tools into international trade compliance in various ways, depending on their specific requirements, data environments and appetite for risk. This article introduces readers to the…

Digitalisation
Perspective
How can you train an artificial intelligence system to do what you need?

How can you train an artificial intelligence system to do what you need?

Ramūnas Šablinskas
Ramūnas Šablinskas
12 Oct 2025

This article aims to explain how artificial intelligence (AI) systems are trained, how they differ from traditional programmes, and - most importantly for your daily work - when they can…

Digitalisation
Perspective
The future of customs: AI, education and the human factor

The future of customs: AI, education and the human factor

Frank Heijmann
Frank Heijmann
08 Apr 2025

With AI advancing rapidly, concerns about its impact on jobs and decision-making are growing. In this engaging interview, Enrika Naujoke and Frank Heijmann explore how AI is transforming customs, the…

Digitalisation
Profession
Case law
On the benefits of AI for society and a use case in customs

On the benefits of AI for society and a use case in customs

Enrika Naujokė
Enrika Naujokė
05 Jan 2025

"Happy New Year!" I started a conversation with an AI assistant on the Customs website. "Happy New Year! If you have any questions about customs rules or procedures, I will…

Digitalisation
Case law
AI & legal complexity management

AI & legal complexity management

Geert Rensen
Geert Rensen
26 Nov 2025

Compliance complexity is growing faster than our capacity to manage it manually, and this recording examines why artificial intelligence (AI) - despite its promise for logistics - remains a "blind…

Digitalisation
The promise and perils of AI in customs and trade automation

The promise and perils of AI in customs and trade automation

Enrika Naujokė
Enrika Naujokė
26 Oct 2025

This webinar recording introduces the CustomsClear AI ecosystem and explains, in plain terms, why and how its picoco AI tools can be trusted for customs and trade compliance work -…

Digitalisation