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  1. Home
  2. Videos(236)
  3. Digitalisation(21)

Digitalisation

EU Customs Reform & Data Hub: a turning point for European trade

EU Customs Reform & Data Hub: a turning point for European trade

Godfried Smit
Godfried Smit
05 Mar 2026

Godfried Smit, Secretary General of the European Shippers' Council, talks to Enrika Naujokė about the EU customs reform and what it means for businesses preparing for change — essential viewing for customs and trade compliance professionals tracking the new Union Customs Code and the EU Customs Data Hub. Topics covered:...

Customs law
Digitalisation
How EurTradeNet International Association influences EU customs policy and system design

How EurTradeNet International Association influences EU customs policy and system design

Maite Miret
Maite Miret
11 Jan 2026

This interview with Maite Miret, General Manager and Secretary of the Board of EurTradeNet (ETN), looks at how a European association of customs IT service providers has shaped EU customs policy and system design over nearly 25 years, and what it expects from the upcoming EU Customs Data Hub —...

Digitalisation
Profession
EU Customs Data Hub: how the reform's core platform will work

EU Customs Data Hub: how the reform's core platform will work

Anthony Buckley
Anthony Buckley
11 Nov 2025

In this recording, Anthony Buckley (CEO, Anthony Buckley Consulting Ltd.; former Head of Ireland's Revenue Customs Service) delivers an in-depth overview of the EU Customs Data Hub, a central pillar of the EU customs reform programme, aimed at customs and trade compliance professionals who need to understand how this reform...

Digitalisation
The promise and perils of AI in customs and trade automation

The promise and perils of AI in customs and trade automation

Enrika Naujokė
Enrika Naujokė
26 Oct 2025

This webinar recording introduces the CustomsClear AI ecosystem and explains, in plain terms, why and how its picoco AI tools can be trusted for customs and trade compliance work — in contrast to general-purpose chatbots such as ChatGPT. Topics covered: The CustomsClear knowledge platform: articles, journal, videos, courses and forum...

Digitalisation
The evolving role of customs intermediaries: standards, digitalisation and global compliance challenges

The evolving role of customs intermediaries: standards, digitalisation and global compliance challenges

Kevin  Shakespeare
Kevin Shakespeare
21 Oct 2025

During the roundtable "Customs brokers: ready for the future?", Kevin Shakespeare, Director of Strategic Projects and International Development at the Chartered Institute of Export & International Trade (IOE&IT), examines how the customs intermediary profession is evolving in response to regulatory change, trade complexity and digital transformation. Topics covered: The importance...

Digitalisation
Profession
AI & Customs Series. Episode 4: on the future of customs professionals

AI & Customs Series. Episode 4: on the future of customs professionals

Albert Willem Veenstra
Albert Willem Veenstra
12 May 2025

In the fourth instalment of the "AI & Customs Series", CustomsClear's Enrika Naujokė speaks with Professor Albert Veenstra (Rotterdam School of Management) about how rising data requirements and new digital tools are reshaping what it means to be a customs professional — essential viewing for anyone planning training, hiring or...

Digitalisation
Profession
Exploring AI and its uses in customs practice

Exploring AI and its uses in customs practice

Ramūnas Šablinskas
Ramūnas Šablinskas
20 Apr 2025

In this recording, Dr Ramūnas Šablinskas, IT solution architect and technical product manager at CC Learning UAB (CustomsClear), explains how artificial intelligence (AI) works and how it can be used to automate routine customs tasks, giving customs and trade compliance professionals a practical grounding for evaluating AI tools in their...

Digitalisation
ICS2 implementation and some other EU and UK latest developments

ICS2 implementation and some other EU and UK latest developments

Anthony Buckley
Anthony Buckley
08 Apr 2025

This webinar recording, delivered by customs expert Anthony Buckley, examines several major regulatory changes affecting EU and UK customs and trade that took effect from 1 April 2025, essential viewing for customs and trade compliance professionals tracking ICS2 rollout, new border controls, and tariff developments. Topics covered: The Import Control...

Digitalisation
AI & Customs Series. Episode 3: How can we stay smarter than AIs?

AI & Customs Series. Episode 3: How can we stay smarter than AIs?

Frank Heijmann
Frank Heijmann
08 Apr 2025

In this instalment of CustomsClear's "AI & Customs Series", Enrika Naujokė (Director, CustomsClear) talks to Frank Heijmann, Counsellor Customs at the Permanent Representation of the Netherlands to the European Union, about how customs professionals can stay smarter than artificial intelligence (AI) as it becomes ever more capable. Topics covered: Why...

Digitalisation
AI & Customs Series. Episode 2: cutting red tape

AI & Customs Series. Episode 2: cutting red tape

Vincent  van Dijk
Vincent van Dijk
02 Mar 2025

Episode 2 of CustomsClear's "AI & Customs Series" looks at why regulation keeps growing and how "norm engineering" can close the gap between lawmaking and implementation — a topic directly relevant to customs and trade compliance professionals dealing with ever-expanding rulebooks. Topics covered: Statistics on the growth of regulation (US...

Digitalisation
Master data in international trade: how do we get the quality right?

Master data in international trade: how do we get the quality right?

Sabine van Osenbrüggen
Sabine van Osenbrüggen
16 Feb 2025

Sabine van Osenbrüggen (Siemens) explains why the quality of master data — the product and business-partner information held in company systems — is central to getting customs classification and export control right, drawing on practical, real-world examples. Topics covered: Why fanciful sales/marketing names for products create confusion and risk at...

Digitalisation
AI & Customs Series. Episode 1: conversational AI assistant Matas

AI & Customs Series. Episode 1: conversational AI assistant Matas

Ramūnas Šablinskas
Ramūnas Šablinskas
05 Jan 2025

In this opening instalment of CustomsClear's "AI & Customs Series", Enrika Naujokė (Director, CustomsClear) introduces Ramūnas Šablinskas, senior scientific researcher at CustomsClear, to present Matas, CustomsClear's conversational artificial intelligence (AI) assistant for customs and international trade professionals. Topics covered: The launch of Matas on the Lithuanian customs website, answering questions...

Digitalisation
Tariff classification of goods: where AI can help you?

Tariff classification of goods: where AI can help you?

Christopher Matt
Christopher Matt
02 Jun 2024

Christopher Matt (MA-TAX Consulting GmbH) gives a practitioner's assessment of where generative AI genuinely helps with tariff classification of goods, and where it still falls short — essential viewing for anyone in customs and trade compliance considering tools such as ChatGPT or Claude for classification work. Topics covered: Live classification...

Classification
Digitalisation
Classification of goods: pitfalls in the use of automation

Classification of goods: pitfalls in the use of automation

Christopher Matt
Christopher Matt
01 Oct 2023

Christopher Matt, Managing Director and Head of the classification and export controls unit at MA-TAX Consulting GmbH, shares practical lessons from 15 years of running customs classification as a full outsourced service — and warns against over-trusting software-driven classification "suggestions." Topics covered: Why customs tariff numbers are master data for...

Classification
Digitalisation
Methodical approach to identify added value through digitization and automation

Methodical approach to identify added value through digitization and automation

Michael Tomuscheit
Michael Tomuscheit
09 Jul 2023

Companies planning customs IT projects face recurring challenges around data quality, stakeholder alignment and choosing the right project methodology. Michael Tomuscheit of AWB Consulting GmbH, recorded at the 8th European Customs Practitioners' Conference in Vilnius (May 2023), sets out a methodical approach for identifying added value through digitization and automation....

Digitalisation
Critical drive & automation products subject to export control

Critical drive & automation products subject to export control

Armin Belle
Armin Belle
01 Jun 2023

Export control is not just a legal-department concern: it directly affects engineers and trade compliance professionals working with drive and automation products, especially as EU sanctions on Russia and Belarus continue to expand. Topics covered: The four subsectors of export control (goods-specific, consignee-specific, application-specific and country-specific), and why all four...

Digitalisation
Sanctions